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You got as much as you had to get under the terms of the premium account, the total in the screenshot is incorrect.

Hello Dennis or Mykhailo !
I sent to support@ghor a private video that I took to show you the problem. Will try to post link here.
Had like 8 silver, earned 2,500 or so but not the right ammount. Well, I can't put the video here.please if yo can see the support email I will appreciate. Have 5 years and never happened before. Started Friday.
Thanks

How can I check the ping in game. Sometimes can be seen down left corner FPS,Ping, and other info, but not now, complete frame can't see Ping, so how can I check it ?
Thanks

I don't understand your problem. Such things need to be accompanied by screenshots.

Hello Dennis ! I see what is happening. When I play I don't get all silver because it is like if I don't have Premium Account. Just now, with pen and paper, added what I got, but the lack of silver is from the Premium Account that I have. Please, help, I invested in Premium Account and it is like not having it.
Thanks again Dennis!!!

In the final table of earnings with a premium account, the total amount is given with an error, there is a large amount than it should be. It is very easy to check the correctness of the accrual, for this you need to add all the income items and add 50% of the premium account.

Hello Dennis ! I see what is happening. When I play I don't get all silver because it is like if I don't have Premium Account. Just now, with pen and paper, added what I got, but the lack of silver is from the Premium Account that I have. Please, help, I invested in Premium Account and it is like not having it.
Thanks again Dennis!!!

How can I check the ping in game. Sometimes can be seen down left corner FPS,Ping, and other info, but not now, complete frame can't see Ping, so how can I check it ?
Thanks

Hello Dennis! Have had some issues with the game since last week. First being kicked out of rooms often. I read like 2 years ago a player saying that after buying tanks, app had issues. I got 6 tanks in 2 weeks, don't know if related. Then disconnected often, red dot appears left upper corner, 20 seconds and back, using wi fi or not. Later, 2 days ago couldn't play with 4G, just wi fi. Still being kicked out of rooms and disconnected. Now and before, lost silver, and since yesterday, if I had 1000 silver and earning after play 2000, makes 3,000, but I get 1, 500 or less, why ? All day yesterday happened. Also on Friday 3 players and me couldn't join rooms. Room Join Failed message,so I know isn't my phone. Hope somebody to help Dennis, if you can, I will appreciate. I sent Mykhailo an email but no answer.
Thanks you ! ferdinand33.

What was two years ago is not relevant now. Loss of silver unfortunately happens due to server reboot, it does not depend on us and we can not predict it. Such situations occur several times a day. Other cases of loss of connection with the server are hardly directly related to the game. Even high-speed Internet can have communication gaps, especially if the client is very far away from the server. Check the Ping value in the game.

Hello Dennis! Have had some issues with the game since last week. First being kicked out of rooms often. I read like 2 years ago a player saying that after buying tanks, app had issues. I got 6 tanks in 2 weeks, don't know if related. Then disconnected often, red dot appears left upper corner, 20 seconds and back, using wi fi or not. Later, 2 days ago couldn't play with 4G, just wi fi. Still being kicked out of rooms and disconnected. Now and before, lost silver, and since yesterday, if I had 1000 silver and earning after play 2000, makes 3,000, but I get 1, 500 or less, why ? All day yesterday happened. Also on Friday 3 players and me couldn't join rooms. Room Join Failed message,so I know isn't my phone. Hope somebody to help Dennis, if you can, I will appreciate. I sent Mykhailo an email but no answer.
Thanks you ! ferdinand33.

Вы меня простите. Но мне опять не приходят ни на одну почту письма подтверждения. Надеюсь после этого случая я больше не буду вам надоедать. 

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